You can easily purchase a ticket for another person, either online or at the ticket counter. The passenger will be able to travel without any issues by presenting their identification and the corresponding ticket.

Buy online (fastest option)

You can buy the ticket via the website or the app:

• The ticket is sent to the email address you provide.
• You just need to forward it to the passenger.

To board, the passenger must:

• Present official identification.
• Show the digital ticket with the QR code.

This is the most practical option, as it does not require going to the ticket office.

Box office purchase (electronic ticket)

You can also buy the ticket directly at the box office:

• Request a electronic ticket.
• You will receive:
  • Operation number
  • Verification code.

The passenger must:

• Please arrive at the ticket office at least 45 minutes before departure.
• Present official identification.
• Provide the details to print your ticket.

You can purchase Primera Plus tickets quickly and securely through various channels, both online and in person.

Online purchase (recommended)

• On the official website: https://www.primeraplus.com.mx
• In the mobile app (available for iOS and Android)

It is the fastest option and is available at any time.

In-person purchase

• At ticket counters located in bus terminals.
• At sales kiosks in plazas and shopping malls.

Ideal if you need direct assistance or advice.

Other points of sale

• Call the Contact Center: 477 710 00 60. Hours: 05:30 to 23:50.
• OXXO stores.
• Authorized travel agencies.

You can purchase your Primera Plus ticket up to 240 days before your trip and up to 30 minutes before the bus departs, subject to availability.